Systems Technical Analyst — Production Services, Remote/ PA

Systems Analyst – Production Services, PA/NY/NJ/DE & Open to Remote, C2H, Sales, Policy Admin & Financial Management systems, Strong Analytical & Planning abilities, ServiceNow/ ITSM tools, MSSQL/ PLSQL, MS Visio etc.,
  • Location: Philadelphia, Pennsylvania
  • Type: True Contract To Hire
  • Job #4018

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Systems Analyst – Production Services, PA/NY/NJ/DE & Open to Remote, Contract-to-Hire, Sales, Policy Admin & Financial Management systems, Strong Analytical & Planning abilities, ServiceNow/ ITSM tools, MSSQL/ PLSQL, MS Visio etc.,

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Why work with me?

Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .

Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime

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Major Duties and Responsibilities:

•            Acts as one of the primary leads for managing day-to-day production operations for outsourced managed systems including Sales and Policy Administration; Enrollment, Medical Underwriting, and Billing; Claims and Leave Management; and Financial Management systems

•            Provides comprehensive consultation to business unit and outsourced managed services partner at the highest technical level on all phases of issue analysis, incident management and problem management

•            Acts as a production support technical management lead partnering with operational readiness team in coordinating and implementing new components into the production environment

•            Acts as the production lead for reviewing, coordinating and implementing baseline production changes across the Group Business  release calendar

Qualifications:

•            Degree in Information Science and Technology, Management Information systems, computer Science or other discipline is highly desirable

•            At least five, typically eight or more years of solid, diverse work experience in IT with a minimum of three years of experience in application program development, or the equivalent in education and work experience

•            Demonstrated history of strong communication and collaboration abilities in a highly matrixed environment

•            Strong analytical skills

•            Strong planning abilities highly desirable

•            Knowledge of or experience in the following technologies: ServiceNow or other ITSM tools, MS SQL Server, Oracle/PL SQL, Linux(Redhat), MS Visio, MS Project, Rally, Subversion, GIT or other source code management tools, Splunk, Dynatrace, Stonebranch or other batch scheduling tools

Other skill/attributes: Creative problem solver, innovative thinker, energetic and self-starter and team player and good communication skills

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Why work with me?

Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .

Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime