Jr. Product owner/ Analyst – Salesforce Sales Cloud/ Marketing cloud, NYC, Consulting – Remote

Jr. Product owner/ Analyst – Salesforce Sales/Marketing cloud, NYC, Consulting, Remote, Agent Marketing Tools - Salesforce Marketing cloud, Review and assess product release enhancements etc., SaFe/Agile/JIRA+
  • Location: New york, New York
  • Type: Remote Contract
  • Job #4476

Brief Overview

Jr. Product owner/ Analyst – Salesforce Sales/Marketing cloud, NYC, Consulting, Remote, Agent Marketing Tools – Salesforce Marketing cloud, Review and assess product release enhancements etc., SaFe/Agile/JIRA+

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Why work with me?

Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .

 

Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime

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Role Summary

Job Title:  Agent Marketing Tools Junior Product Owner

 

Job Description:  Focus on product ownership and operations to support a single marketing destination where our field force can easily create personalized multi-channel communications with highly relevant, coordinated messages that allow them to prospect and nurture relationships.  The position will be accountable for the day-to-day operations to support the current agent digital tools ecosystem, while also supporting the build of the future state.

Consultant, Field Marketing Enablement

Role Summary

Marketing is comprised of collaborative, strategic problem solvers who challenge each other and are energized to enable personalized experiences among our field force, consumers, and the brand.

We are hiring a consultant to focus on product ownership and operations to support a single marketing destination where our field force can easily create personalized multi-channel communications with highly relevant, coordinated messages that allow them to prospect and nurture relationships.  The position will be accountable for the day-to-day operations to support the current agent digital tools ecosystem, while also supporting the build of the future state.

What great looks like in this role:

•  Passionate, team-oriented problem solver who can juggle many tasks from the details to the creation of capability requirements

•  Demonstrate a hybrid of business and technical acumen to support and enable digital experiences

• Partnering with the team of Digital Product Owners, Technology partners and Digital Marketers responsible for maximizing the company’s investment in our integrated agent marketing toolset

 

Key Responsibilities

•              Product releases: review and assess product release enhancements, notify relevant parties of any implications and impacts to current functionality, work with Field Marketing for any change management communications

•              Marketing operations management: tasks span from these key areas, but may be more expansive based on need 1. address product access issues for field and home office individuals, and troubleshoot working with technology 2. maintain lists/reports in support of the Sales opportunity updates 3. track defects and work with technology team to troubleshoot and resolve 4. research and understand product features, user experience and downstream system connections as it pertains to field supervision

•              Backlog grooming and user story definition: either individually, or in partnership with other Product Owners and/or stakeholders, create and refine requirements for product features which can be easily understood by our Technology team

•              Marketing reports & dashboards: provide weekly inputs into the marketing dashboards, understand all marketing reports in-platform in order to support internal stakeholders, request enhancements and provide SME knowledge

•              Research marketing technologies: Research and understand new marketing technologies as prioritized by Marketing in order to assess need of sponsorship and prioritization

•              Collaborate with a cross-functional team comprised of digital product owners, technology partners, digital marketers and marketing analytics team members
 

Skills & Competencies

•              Understanding of sales and marketing technologies

•              Knowledge of Marketing technologies for email and social (Salesforce Marketing Cloud experience preferred)

•              Knowledge of relationship management/CRM technologies (Salesforce Sales Cloud experience preferred)

•              Self-starter, comfortable with navigating ambiguity, and passionate about driving change

•              Strong verbal and written communications, combined with technical acumen, understanding of leading marketing tools and platforms

•              High attention to detail and proven ability to manage multiple, competing priorities simultaneously

•              System/process oriented, problem solver, ability to manage multiple initiatives and balance the need to work strategically and hands-on

Experience

•              Bachelor’s Degree

•              3-5 years of relevant experience

•              Experience supporting with Salesforce Marketing Cloud preferred

•              Experience working in a scaled agile delivery framework (SAFe) using agile software (Jira) or the equivalent preferred
 

High-Performing Marketing Norms

•              Open and honest communication

•              Active participation with results orientation

•              A strong sense of inclusiveness, working as one team with a common goal

•              Solve for the end-state with the ability to make choices on what we execute in the short-term

•              Fair and balanced consideration of all voices with a bias toward spirited debate and issue resolution

•             Commitment to making things better, without fear of speaking up

Department:  Marketing

 

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Why work with me?

Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .

Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime